Showing 1 - 2 results of 2 for search 'Magnini, Vincent P.', query time: 0.01s Refine Results
  1. 1
    Surprise! : the secret to customer loyalty in the service sector

    Surprise! : the secret to customer loyalty in the service sector by Magnini, Vincent P.

    First edition.
    Published 2015
    Full text (MCPHS users only)
    Electronic eBook
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  2. 2
    Tourist Customer Service Satisfaction : an Encounter Approach.

    Tourist Customer Service Satisfaction : an Encounter Approach. by Noe, Francis P.

    Published 2010
    Other Authors:
    Full text (MCPHS users only)
    Electronic eBook
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