AI in Healthcare How Artificial Intelligence Is Changing IT Operations and Infrastructure Services.

Chapter 6 AIOps and Automation in Healthcare Operations -- Automation, Workflow, Process, and Intelligence Design -- Designing the Framework for Automation -- Understanding Automation -- Improved User Experience -- Designing Workflow and Process Engineering -- Quality Control and Assurance -- Founda...

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Bibliographic Details
Online Access: Full text (MCPHS users only)
Main Author: Shimonski, Robert
Format: Electronic eBook
Language:English
Published: Newark : John Wiley & Sons, Incorporated, 2021
Subjects:
Local Note:ProQuest Ebook Central

MARC

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100 1 |a Shimonski, Robert. 
245 1 0 |a AI in Healthcare  |h [electronic resource] :  |b How Artificial Intelligence Is Changing IT Operations and Infrastructure Services. 
260 |a Newark :  |b John Wiley & Sons, Incorporated,  |c 2021. 
300 |a 1 online resource (291 p.) 
500 |a Description based upon print version of record. 
500 |a Summary. 
505 0 |a Cover -- Title Page -- Copyright -- About the Author -- About the Technical Editor -- Acknowledgments -- Contents at a Glance -- Contents -- Introduction -- What Does This Book Cover? -- Reader Support for This Book -- Chapter 1 Healthcare IT and the Growing Need for AI Operations -- A Brief History of AI and Healthcare -- The Coronavirus and COVID-19 -- Healthcare IT Expansion and Growth -- Data Overload -- Digital Transformation of Healthcare -- The Science of Healthcare Innovation -- Artificial Intelligence in Healthcare -- Healthcare IT Operations -- AIOps Platform Strategy 
505 8 |a Platform Types -- Customer Experience and AIOps -- AIOps Considerations and Goals -- Summary -- Chapter 2 AI Healthcare Operations (Clinical) -- Clinical Impact of AIOps -- Gaining a Competitive Edge with Intelligent Cloud, Data Analytics, and AI -- Design and Innovation -- AIOps for Healthcare Delivery -- AIOps for Service Performance -- Clinical AI, AIOps, and Future Platform Convergence -- Security and Privacy -- Why Security Is Paramount in AIOps -- HIPAA, PHI, and PII Protection -- Summary -- Chapter 3 AI Healthcare Operations (Operational Infrastructure) -- Getting Started with AIOps 
505 8 |a Strategy of AIOps Deployments -- Creating a Scope -- AIOps Platforms, Products, and Services Selection -- AIOps Product Selection: General Topics -- Product Review: AIOps Tool Splunk -- Product Review: AIOps Tool ServiceNow -- Product Review: AIOps Tool Dynatrace -- Workflow and Event Management Design -- Service Design with AIOps -- Day-to-Day Operational Management -- Summary -- Chapter 4 Project Planning for AIOps -- Project Planning Requirements -- Assigning a Project Manager -- Creating a Project Plan -- Building the Project Plan -- Planning a Healthcare System Project -- Deploying AIOps 
505 8 |a Deploying AIOps into the Environment -- Configuring AIOps in the Environment -- Summary -- Chapter 5 Using AI for Metrics, Performance, and Reporting -- System Performance Metrics -- Information Technology Metrics -- Using AI for Metrics, Performance, and Reporting -- Strategy and Goals for AI Deployment -- Benefits of Healthcare AIOps Service Performance Reporting -- Developing Usable AIOps Metrics -- Helpful Tools You Can Use -- Gathering Usable Metrics -- Using Dynatrace -- Using Splunk -- Using ServiceNow -- Clinical and IT Metrics and Collective Actions -- Usable Healthcare AIOps Dashboards 
520 |a Chapter 6 AIOps and Automation in Healthcare Operations -- Automation, Workflow, Process, and Intelligence Design -- Designing the Framework for Automation -- Understanding Automation -- Improved User Experience -- Designing Workflow and Process Engineering -- Quality Control and Assurance -- Foundational and Required Design Items -- Configuring and Using AIOps Automation -- Monitoring and Operating Event Management Services -- Creating and Realizing Automation, ML, and AI -- Automating Splunk and IT Service Analyzer -- Splunk IT Service Intelligence -- When Should You Use AI and ML? 
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