Streetlights and shadows : searching for the keys to adaptive decision making /

An expert explains how the conventional wisdom about decision making can get us into trouble-and why experience can't be replaced by rules, procedures, or analytical methods.

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Bibliographic Details
Online Access: Full text (MCPHS users only)
Main Author: Klein, Gary A.
Format: Electronic eBook
Language:English
Published: Cambridge, Mass. : MIT Press, 2009
Subjects:
Local Note:ProQuest Ebook Central
Table of Contents:
  • Ten surprises about how we handle ambiguous situations
  • A passion for procedures
  • Seeing the invisible
  • How biased is our thinking?
  • Intuition versus analysis
  • Blending intuition and analysis to make rapid decisions
  • Experts and errors
  • Automating decisions
  • More is less
  • When patience is a vice
  • The limits of feedback
  • Correcting the dots
  • Do we think like computers?
  • Moving targets
  • The risks of risk management
  • The cognitive wavelength
  • Unlearning
  • Reclaiming our minds
  • Getting found.