Citizens, politicians, and providers : the Latin American experience with service delivery reform /

"Building on the accountability framework developed in the World Bank's World Development Report 2004: Making Services Work for Poor People, this study analyzes how two decades of political, administrative, and social transformations have changed accountability relations in Latin American...

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Bibliographic Details
Online Access: Full text (MCPHS users only)
Other Authors: Fiszbein, Ariel
Format: Electronic eBook
Language:English
Published: Washington, DC : World Bank, 2005
Series:World Bank e-Library.
Subjects:
Local Note:ProQuest Ebook Central
Description
Summary:"Building on the accountability framework developed in the World Bank's World Development Report 2004: Making Services Work for Poor People, this study analyzes how two decades of political, administrative, and social transformations have changed accountability relations in Latin American countries. It describes how democratization, decentralization, privatization, and civil society participation have improved service delivery and identifies the causes of service failures." "By shedding light on the factors constraining delivery of the most essential services to the most vulnerable populations, Citizens, Politicians, and Providers provides guidance to policymakers and development practitioners on how to shape public action to get better-quality services for all."--Jacket
Physical Description:1 online resource (ix, 67 pages) : illustrations
Format:Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002.
Bibliography:Includes bibliographical references (pages 63-67).
ISBN:0821360892
9780821360897
1417583878
9781417583874
0821360906
9780821360903
6610102155
9786610102150
1280102152
9781280102158
Language:English.
Reproduction Note:Electronic reproduction.
Source of Description, Etc. Note:Print version record.
Action Note:digitized