Citizens, politicians, and providers : the Latin American experience with service delivery reform /
"Building on the accountability framework developed in the World Bank's World Development Report 2004: Making Services Work for Poor People, this study analyzes how two decades of political, administrative, and social transformations have changed accountability relations in Latin American...
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Online Access: |
Full text (MCPHS users only) |
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Other Authors: | |
Format: | Electronic eBook |
Language: | English |
Published: |
Washington, DC :
World Bank,
2005
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Series: | World Bank e-Library.
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Subjects: | |
Local Note: | ProQuest Ebook Central |
Summary: | "Building on the accountability framework developed in the World Bank's World Development Report 2004: Making Services Work for Poor People, this study analyzes how two decades of political, administrative, and social transformations have changed accountability relations in Latin American countries. It describes how democratization, decentralization, privatization, and civil society participation have improved service delivery and identifies the causes of service failures." "By shedding light on the factors constraining delivery of the most essential services to the most vulnerable populations, Citizens, Politicians, and Providers provides guidance to policymakers and development practitioners on how to shape public action to get better-quality services for all."--Jacket |
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Physical Description: | 1 online resource (ix, 67 pages) : illustrations |
Format: | Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. |
Bibliography: | Includes bibliographical references (pages 63-67). |
ISBN: | 0821360892 9780821360897 1417583878 9781417583874 0821360906 9780821360903 6610102155 9786610102150 1280102152 9781280102158 |
Language: | English. |
Reproduction Note: | Electronic reproduction. |
Source of Description, Etc. Note: | Print version record. |
Action Note: | digitized |