Citizens, politicians, and providers : the Latin American experience with service delivery reform /
"Building on the accountability framework developed in the World Bank's World Development Report 2004: Making Services Work for Poor People, this study analyzes how two decades of political, administrative, and social transformations have changed accountability relations in Latin American...
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Full text (MCPHS users only) |
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| Other Authors: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Washington, DC :
World Bank,
2005
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| Series: | World Bank e-Library.
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| Subjects: | |
| Local Note: | ProQuest Ebook Central |
Table of Contents:
- 1. Introduction
- 2. Service delivery and social outcomes : a story of successes and failures
- 3. LAC service delivery : assessing two decades of change
- 4. Conclusions.
