Emotional Intelligence : Tipping Point in Workplace Excellence.

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Bibliographic Details
Online Access: Full text (MCPHS users only)
Main Author: Prins, Annette
Other Authors: Niekerk, Eugene van, Weyers, Annette
Format: Electronic eBook
Language:English
Published: Randburg : Knowledge Resources, 2018
Edition:2nd ed.
Subjects:
Local Note:ProQuest Ebook Central
Table of Contents:
  • Intro; Title Page; Copyright; Title Page 2; Table of Contents; ABOUT THE AUTHORS; ACKNOWLEDGEMENTS; PREFACE; STANDARD ICONS USED; PART 1 OPENING DOORS TO A BETTER LIFE WITH EMOTIONAL INTELLIGENCE; Chapter 1 INTRODUCTION; REFERENCES; ENDNOTES; Chapter 2 EMOTIONAL INTELLIGENCE; INTRODUCTORY PERSPECTIVES; HISTORICAL ROOTS OF EMOTIONAL INTELLIGENCE; DEFINITIONS OF EMOTIONAL INTELLIGENCE; CONCEPTS RELATED TO EMOTIONAL INTELLIGENCE COMPETENCIES; NON-INTELLECTIVE INTELLIGENCE; SUMMARY; MODELS OF EMOTIONAL INTELLIGENCE (EI); COMPETING MODELS OF EI; BAR-ON'S MULTI-FACTORIAL MODEL.
  • DEVELOPMENT OF EMOTIONAL INTELLIGENCEABNORMAL DEVELOPMENT OF EI; BENEFITS OF EMOTIONAL INTELLIGENCE; MAKING SENSE OF THE EVOLVING EI CONSTRUCT; A FINAL WORD ON PART 1; REFERENCES; ENDNOTES; PART 2 ACQUIRING EMOTIONALLY INTELLIGENT SKILLS; SECTION A: SELF-PERCEPTION; ENDNOTES; Chapter 3 SELF-REGARD; SECTION 1: OVERVIEW; SELF-REGARD DEFINED; THEORY INFORMING SELF-REGARD; WHEN SELF-REGARD IS WANTING; DEVELOPING POSITIVE SELF-REGARD; THE HEALING POWER OF MEDITATION AND DEMOCRATIC SELF-LOVE; A FINAL WORD; SECTION 2: ACTIVITIES FOR SKILLS DEVELOPMENT; REFERENCES; ENDNOTES.
  • Chapter 4 SELF-ACTUALISATIONSECTION 1: OVERVIEW; DEFINITION OF SELF-ACTUALISATION; THEORY INFORMING SELF-ACTUALISATION; STRATEGIES FOR DEVELOPING SELF-ACTUALISATION; A FINAL WORD; SECTION 2: ACTIVITIES FOR SKILLS DEVELOPMENT; REFERENCES; ENDNOTES; Chapter 5 EMOTIONAL SELF-AWARENESS; SECTION 1: OVERVIEW; DEFINITION OF SELF-AWARENESS; THEORY INFORMING THINKING ON SELF-AWARENESS; THE FUNCTION OF SELF-AWARENESS; BENEFITS DERIVED FROM ENHANCED SELF-AWARENESS; DEVELOPING SELF-AWARENESS; ENHANCING EMOTIONAL SELF-AWARENESS; A FINAL WORD; SECTION 2: ACTIVITIES FOR SKILLS DEVELOPMENT; REFERENCES.
  • ENDNOTESSECTION B: SELF-EXPRESSION; Chapter 6 EMOTIONAL EXPRESSION; SECTION 1: OVERVIEW; DEFINITIONS; THEORY INFORMING THINKING ON EMOTIONAL EXPRESSION; THE FUNCTION OF EMOTIONAL EXPRESSION; EMOTIONS AND CULTURE; BENEFITS DERIVED FROM ENHANCED EMOTIONAL EXPRESSION; DEVELOPING EMOTIONAL EXPRESSION; A FINAL WORD; REFERENCES; ENDNOTES; Chapter 7 ASSERTIVENESS: A FINE ART IN EMPOWERMENT; SECTION 1: OVERVIEW; DEFINITION OF ASSERTIVENESS; THEORY INFORMING THINKING ON ASSERTIVENESS; WHY SOME FIND IT DIFFICULT TO ACT ASSERTIVELY; BENEFITS DERIVED FROM ENHANCED ASSERTIVENESS.
  • DRAWBACKS TO ASSERTIVENESSDEVELOPING ASSERTIVE BEHAVIOUR; A FINAL WORD; SECTION 2: ACTIVITIES FOR SKILLS DEVELOPMENT; REFERENCES; ENDNOTES; Chapter 8 INDEPENDENCE; SECTION 1: OVERVIEW; INDEPENDENCE DEFINED; THEORY INFORMING INDEPENDENCE; THE BENEFITS OF INDEPENDENCE; STRATEGIES TO DEVELOP INDEPENDENCE; A FINAL WORD; SECTION 2: ACTIVITIES FOR SKILLS DEVELOPMENT; REFERENCES; ENDNOTES; SECTION C: INTERPERSONAL; Chapter 9 INTERPERSONAL RELATIONSHIPS; SECTION 1: OVERVIEW; INTERPERSONAL RELATIONSHIPS DEFINED; THEORY INFORMING INTERPERSONAL RELATIONSHIPS.