Five steps of outcome-based planning and evaluation for public libraries

Five steps of outcome-based planning and evaluation for public libraries /

Many libraries, like other organizations, engage in strategic planning in order to understand their community's information needs and to be aware of strengths, opportunities, weaknesses, and threats that can influence success. Evaluation is the process of understanding the extent to which speci...

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Bibliographic Details
Online Access: Full text (MCPHS users only)
Main Authors: Gross, Melissa (Author), Mediavilla, Cindy, 1953- (Author), Walter, Virginia A. (Author)
Format: Electronic eBook
Language:English
Published: Chicago : ALA Editions, an imprint of the American Library Association, 2016
Subjects:
Public libraries > Planning.
Public libraries > Evaluation.
Public services (Libraries) > Evaluation.
Libraries and community.
Public libraries > California > Planning > Case studies.
Public libraries > California > Evaluation > Case studies.
Local Note:ProQuest Ebook Central
Table of Contents:
  • Outcomes, services and programs, and OBPE
  • Gathering information
  • Determining outcomes
  • Designing programs and services
  • Evaluating programs and services
  • Sharing results
  • Appendix A. Community assessment environmental scan : internal (library) factors
  • Appendix B. Community assessment environmental scan : external (community) factors
  • Appendix C. Community assessment : field research questions to ask yourself
  • Appendix D. Community assessment : sample interview and focus group questions.

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