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|a Mediation :
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|a Includes bibliographical references and index.
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|a Chapter 1 MEDIATOR STYLES -- chapter 2 WHY MEDIATE? -- chapter 3 MEDIATION: FACILITATED NEGOTIATION -- chapter 4 BEFORE THE MEDIATION -- chapter 5 SETTING THE TABLE -- chapter 6 STORYTELLING -- chapter 7 DETERMINING INTERESTS -- chapter 8 ISSUES -- chapter 9 BRAINSTORMING OPTIONS -- chapter 10 SELECTING THE DURABLE OPTION -- chapter 11 OVERCOMING OBSTACLES -- chapter 12 POWER IMBALANCES -- chapter 13 POSITIONAL BARGAINING -- chapter 14 CLOSURE -- chapter 15 CONCLUSION.
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