Assessing Satisfaction in Health and Long Term Care : Practical Approaches to Hearing the Voices of Consumers.

Drawing from their own research, the authors have created a book that answers the much asked questions about how to access the satisfaction of health and long-term care recipients successfully. Designed to be practical in its application, the book includes many examples of questions and approaches u...

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Bibliographic Details
Online Access: Full text (MCPHS users only)
Main Author: Applebaum, Robert
Other Authors: Straker, Jane, Geron, Scott
Format: Electronic eBook
Language:English
Published: New York : Springer Pub. Co., 1999
Subjects:
Local Note:ProQuest Ebook Central