Business communication /

UNIT I Chapter 1 Fundamentals of Communication Chapter 2 Types of Communication Chapter 3 Media of Communication UNIT II Chapter 4 Concept and Practice of Effective Communication Chapter 5 Barriers to Effective Communication Chapter 6 Methods to Improve Communication Skills Chapter 7 Listening UNIT...

Full description

Saved in:
Bibliographic Details
Online Access: Full text (MCPHS users only)
Main Author: Rai, Urmila
Other Authors: Rai, S. M.
Format: Electronic eBook
Language:English
Published: Mumbai [India] : Himalaya Pub. House, 2008
Edition:1st ed.
Subjects:
Local Note:ProQuest Ebook Central
Description
Summary:UNIT I Chapter 1 Fundamentals of Communication Chapter 2 Types of Communication Chapter 3 Media of Communication UNIT II Chapter 4 Concept and Practice of Effective Communication Chapter 5 Barriers to Effective Communication Chapter 6 Methods to Improve Communication Skills Chapter 7 Listening UNIT llI Chapter 8 . Written Communication Skills Chapter 9 Layout of A Business Letter Chapter 10 Types or Letters Chapter 11 Banking Correspondence Chapter 12 Insurance Letters Chapter 13 Secretarial Correspondence Chapter 14 Sales Letters Chapter 15 Preparing Promotional Material Chapter 16 Structure of a Report Chapter 17 Principles of Writing Reports UNIT IV Chapter 18 Oral Communication Skills Chapter 19 Understanding the Audience Chapter 20 Language and Tone of Oral Communication Chapter 21 Understanding Body Language.
Physical Description:1 online resource (219 pages) : illustrations
Bibliography:Includes bibliographical references.
ISBN:9781441675941
1441675949
1282813374
9781282813373
9789350431993
9350431998
935024571X
9789350245712
Source of Description, Etc. Note:Print version record.