Business communication /
UNIT I Chapter 1 Fundamentals of Communication Chapter 2 Types of Communication Chapter 3 Media of Communication UNIT II Chapter 4 Concept and Practice of Effective Communication Chapter 5 Barriers to Effective Communication Chapter 6 Methods to Improve Communication Skills Chapter 7 Listening UNIT...
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Main Author: | |
Other Authors: | |
Format: | Electronic eBook |
Language: | English |
Published: |
Mumbai [India] :
Himalaya Pub. House,
2008
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Edition: | 1st ed. |
Subjects: | |
Local Note: | ProQuest Ebook Central |
Summary: | UNIT I Chapter 1 Fundamentals of Communication Chapter 2 Types of Communication Chapter 3 Media of Communication UNIT II Chapter 4 Concept and Practice of Effective Communication Chapter 5 Barriers to Effective Communication Chapter 6 Methods to Improve Communication Skills Chapter 7 Listening UNIT llI Chapter 8 . Written Communication Skills Chapter 9 Layout of A Business Letter Chapter 10 Types or Letters Chapter 11 Banking Correspondence Chapter 12 Insurance Letters Chapter 13 Secretarial Correspondence Chapter 14 Sales Letters Chapter 15 Preparing Promotional Material Chapter 16 Structure of a Report Chapter 17 Principles of Writing Reports UNIT IV Chapter 18 Oral Communication Skills Chapter 19 Understanding the Audience Chapter 20 Language and Tone of Oral Communication Chapter 21 Understanding Body Language. |
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Physical Description: | 1 online resource (219 pages) : illustrations |
Bibliography: | Includes bibliographical references. |
ISBN: | 9781441675941 1441675949 1282813374 9781282813373 9789350431993 9350431998 935024571X 9789350245712 |
Source of Description, Etc. Note: | Print version record. |