Exceptional service, exceptional profit : the secrets of building a five-star customer service organization /
The authors focus on battle-tested techniques that are immediately applicable in any business context, allowing you to create unrivaled customer loyalty in your own business context.
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Main Authors: | , |
Format: | Electronic eBook |
Language: | English |
Published: |
New York :
AMACOM American Management Association,
2010
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Subjects: | |
Local Note: | ProQuest Ebook Central |