Reinventing the patient experience : strategies for hospital leaders /

"Reinventing the Patient Experience provides the advice and inspiration you need to make significant changes in the way your patients experience care in your hospital." "The book draws lessons from the experiences of hospitals considered innovators in patient-centered care. This diver...

Full description

Saved in:
Bibliographic Details
Online Access: Full text (MCPHS users only)
Other Authors: Christianson, Jon B.
Format: Electronic eBook
Language:English
Published: Chicago : Health Administration Press, 2007
Series:Management series (Ann Arbor, Mich.)
Subjects:
Local Note:ProQuest Ebook Central