Managing strategic enterprise systems and e-government initiatives in Asia : a casebook /
This book presents a socio-technical view of strategic informationsystems issues such as enterprise systems implementation andmanagement, knowledge management, customer relationship management, and e-government initiatives. It contains eight case studiesdocumenting experiences of utilizing enterpris...
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| Online Access: |
Full text (MCPHS users only) |
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| Other Authors: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Singapore ; Hackensack, N.J. :
World Scientific,
2004
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| Series: | Series on innovation and knowledge management ;
v. 1. |
| Subjects: | |
| Local Note: | ProQuest Ebook Central |
Table of Contents:
- Foreword by Robert Galliers; Foreword by Lai Kim Fatt; Preface; Acknowledgements; List of Contributors; Case 1: Infosys Technologies Limited, India RaviShankar Mayasandra; Case 2: NCS Private Limited, Singapore Anand Ramchand; Case 3: Enterprise Resource Planning (ERP) Maintenance and Upgrade Management and Challenges Celeste Ng; Case 4: UNI, Singapore Sathish Sritharan; Case 5: Singapore Police Force: One-Stop Public Entertainment Licensing Centre (OSPEC) Calvin Chan; Case 6: The Infocomm Development Authority Of Singapore (IDA) Eric Lim.
