Corporate conversations : a guide to crafting effective and appropriate internal communications /

"Corporate Conversations gives you insight, ideas, and an action plan to energize and empower the exchange of information in your company. Author Shel Holtz has more than twenty-five years of experience helping companies enhance their strategies for crafting and delivering vital internal messag...

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Bibliographic Details
Online Access: Full text (MCPHS users only)
Main Author: Holtz, Shel
Format: Electronic eBook
Language:English
Published: New York : AMACOM, 2004
Subjects:
Local Note:ProQuest Ebook Central
Table of Contents:
  • Getting employees on the same page
  • What we know about employees
  • Types of employee communications
  • Communications planning
  • Traditional communication tools
  • Online communication tools
  • Ongoing communication
  • Communicating bad news
  • Communicating change
  • Managing communication overload
  • Organizing, budgeting, and using your internal communications department
  • Enhancing employee-to-employee communication
  • Measuring the value of internal communication.