Quality management in a lean health care environment

Quality management in a lean health care environment /

Quality in a lean health care setting has one ultimate goal--to improve care delivery and value for the patient. The purpose of this book is to provide a blueprint to hospitals, healthcare organizations, leaders, and patient-facing workers with tools, training, and ideas to address quality within th...

Full description

Saved in:
Bibliographic Details
Online Access: Full text (MCPHS users only)
Main Authors: Collins, Daniel, 1962- (Author), Mannon, Melissa (Medical policy specialist) (Author)
Format: Electronic eBook
Language:English
Published: New York, NY : Business Expert Press, 2015
Series:Health care management collection.
Subjects:
Medical care > Quality control.
Health services administration.
Leadership.
Quality control.
Health Care Sector
Quality Control
Quality Assurance, Health Care
Leadership
quality control.
Local Note:ProQuest Ebook Central
Table of Contents:
  • 1. Foundation: quality at the Source Gemba
  • 2. Pillars: coaching, improvement process, and data measurement
  • 3. Roof: true north, sustainment culture
  • 4. Conclusion
  • Appendix 1. RCA standard work
  • Appendix 2. Huddle board standard work
  • Appendix 3. PICK chart standard work
  • Notes
  • References
  • Index.

Similar Items