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|a Delers, Antoine.
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|a Le benchmarking et les best practices :
|b Se mesurer aux grands pour s'en inspirer /
|c par Antoine Delers.
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|a Cork :
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|c 2015.
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|a Page de titre; Le benchmarking; Historique; Définition du modèle; Théorie - Présentation du concept; Différents types de benchmarking; Applications en entreprise; Avantages du benchmarking; Limites du modèle et extensions; Limites et critiques du modèle; Extension et modèles connexes; Mise en pratique du concept; Phase 1 - Étude préliminaire et planification; Phase 2 - Choix du partenaire; Phase 3 - Analyse des procédures et des benchmarks; Phase 4 - Test et implémentation finale; Phase 5 - Ajustement, suivi et retour d'expérience; Étude de cas - AutoMatic; En résumé; Pour aller plus loin
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