ISO 9001 registration for small and medium-sized software enterprises /

This book provides an inexpensive and comprehensive approach to ISO 9001 registration. The book is for executives, quality managers, and project leaders of small and medium-sized software development organizations. The book assists executives, quality managers and project leaders to: reduce the time...

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Bibliographic Details
Online Access: Full text (MCPHS users only)
Main Authors: Bailetti, Tony, 1948- (Author), FitzGibbon, Chris, 1970- (Author)
Format: Electronic eBook
Language:English
Published: Ottawa : Carleton University Press, 1995
Subjects:
Local Note:ProQuest Ebook Central
Table of Contents:
  • Cover; Title; Copyright; Contents; I. Preface ; Purpose ; Benefits of This Book ; How to Use This Book ; Highlights of IS0 9000 ; Principles Underlying IS0 9000 ; Software Developers and IS0 9001 Registration ; Benefits of IS0 9001 Registration ; How This Book was Developed.
  • II. Phase-by-Phase ""How To"" Approach to IS0 9001 Registration Phase 1: The Start ; Phase 2: Selection of a Registrar ; Phase 3: Preparation for the Audit ; Phase 4: Pre-Audit Assessment ; Phase 5: The Audit ; Phase 6: Post-Audit Compliance ; Phase 7: IS0 9001 Registration.
  • Phase 8: Annual Surveillance Visits III. Answers to Frequently Asked Questions ; What are the critical factors for successful IS0 9001 registration? ; How much does registration to IS0 9001 cost? ; How long does it take to register to IS0 9001?
  • What are the criteria for selecting a registrar? What documentation will the audit team require? ; How can software quality be measured? ; How long does registration last? ; Can the firm be delisted? ; Is a consultant needed?
  • What are the differences among the Software Engineering Institute's Capability Maturity Model, IS0 9001, and the Malcolm Baldrige National Quality Award?What courses are available? ; What is a bilateral MOU? ; What is TickIT certification? ; What is ITQS? ; Should IS0 9001 affect the company's other QMS?