Invisible labor : hidden work in the contemporary world /

"Demographic and technological trends have yielded new forms of work that are increasingly more precarious, globalized, and brand centered. Some of these shifts have led to a marked decrease in the visibility of work or workers. This edited collection examines situations in which technology and...

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Bibliographic Details
Online Access: Full text (MCPHS users only)
Other Authors: Crain, Marion G. (Editor), Poster, Winifred (Editor), Cherry, Miriam A. (Editor)
Format: Electronic eBook
Language:English
Published: Oakland, California : University of California Press, 2016
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Local Note:ProQuest Ebook Central
Table of Contents:
  • Foreword: invisible labor, inaudible voice / Arlie Hochschild
  • Introduction: conceptualizing invisible labor / Winifred R. Poster, Marion Crain, and Miriam A. Cherry
  • The eye sees what the mind knows: the conceptual foundations of invisible work / John W. Budd
  • Maintaining hierarchies in predominantly white organizations: a theory of racial tasks as invisible labor / Adia Harvey Wingfield and RenĂ©e Skeete
  • Virtual work and invisible labor / Miriam A. Cherry
  • The virtual receptionist with a human touch: opposing pressures of digital automation and outsourcing in interactive services / Winifred R. Poster
  • Hidden from view: disability, segregation, and work / Elizabeth Pendo
  • Simply white: race, politics, and invisibility in advertising depictions of farm labor / Evan Stewart
  • Producing invisibility: surveillance, hunger, and work in the produce aisles of Wal-mart, China / Eileen Otis and Zheng Zhao
  • The female breast as brand: the aesthetic labor of breastaurant servers / Dianne Avery
  • The invisible consequences of aesthetic labor in upscale retail stores / Christine Williams and Catherine Connell
  • From invisible work to invisible workers: the impact of service employers: speech demands on the working class / Chris Warhurst
  • Self-branding among freelance knowledge workers / Adam Arvidsson, Alessandro Gandini, and Carolina Bandinelli
  • Consuming work / Marion Crain.