Reaching excellence in healthcare management /
Quality is high at excellent healthcare organizations. Employees love where they work. Patients consistently check the top box in satisfaction surveys. Profits are increasing--even as costs are going down. Sound impossible? It's not. Reaching Excellence in Healthcare Management is a handy guide...
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Full text (MCPHS users only) |
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Main Author: | |
Other Authors: | |
Format: | Electronic eBook |
Language: | English |
Published: |
Chicago, Ill. :
Health Administration Press,
2011
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Series: | Management series (Ann Arbor, Mich.)
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Subjects: | |
Local Note: | ProQuest Ebook Central |