The digital innovation playbook : creating a transformative customer experience /

"The first half The Digital Media Innovation Playbook provides comprehensive case examples of how organizations both large and small have deployed Real Open methodologies to grow both sales and profit. The case examples will include well-known companies like Word Press, Autodesk, Cisco, just to...

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Bibliographic Details
Online Access: Full text (MCPHS users only)
Main Author: Webb, Nicholas J., 1958-
Format: Electronic eBook
Language:English
Published: Hoboken, N.J. : Wiley, 2011
Subjects:
Local Note:ProQuest Ebook Central
Description
Summary:"The first half The Digital Media Innovation Playbook provides comprehensive case examples of how organizations both large and small have deployed Real Open methodologies to grow both sales and profit. The case examples will include well-known companies like Word Press, Autodesk, Cisco, just to name a few (30-50 Fortune 500 and startups that rule the digital space in all). Case examples will cover a wide range of markets, including medical and biotechnologies, consumer product companies, industrial firms, service organizations, research and universities. The first half of the book lays down empirical evidentiary support to prove the benefits of these methods. The second part provides a step-by-step game plan that will allow any organization to apply these methods and achieve immediate results. The chapters will be broken down by the step-by-step process that is driven by a variety of tools that can be used to fit the unique needs of each organization. As part of the value added benefits of this book, a wide range of online free resources will be available with the proof of purchase of the book"--
Item Description:Includes index.
Physical Description:1 online resource (xvii, 270 pages) : illustrations
ISBN:9780470944707
0470944706
9781118113011
1118113012
9781118113028
1118113020
9781118113035
1118113039
9786613177179
6613177172
Language:English.
Source of Description, Etc. Note:Print version record.