An introduction to quality assurance in health care /
Avedis Donabedian's name is synonymous with quality of medical care. He unravelled the mystery behind the concept by defining it in clear operational terms and provided detailed blueprints for both its measurement (known as quality assessment) and its improvement (known as quality assurance). M...
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Full text (MCPHS users only) |
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| Main Author: | |
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
Oxford ; New York :
Oxford University Press,
2003
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| Subjects: | |
| Local Note: | ProQuest Ebook Central |
| Summary: | Avedis Donabedian's name is synonymous with quality of medical care. He unravelled the mystery behind the concept by defining it in clear operational terms and provided detailed blueprints for both its measurement (known as quality assessment) and its improvement (known as quality assurance). Many before him claimed that quality couldn't be defined in concrete objective terms. He demonstrated that quality is an attribute of a system which he called structure, a set of organized activities which he called process, and an outcome which results from both. In this book Donabedian tells the full story of quality assessment and assurance in simple, clear terms. He defines the meaning of quality, explicates its components, and provides clear and systematic guides to its assessment and enhancement. His style is lucid, succinct, systematic and yet personal, almost conversational. |
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| Physical Description: | 1 online resource (xxxii, 200 pages) : illustrations |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 1280837969 9781280837968 0199748020 9780199748020 9786610837960 6610837961 |
| Language: | English. |
| Source of Description, Etc. Note: | Print version record. |
