Dunn & Haimann's healthcare management /
Saved in:
| Online Access: |
Full text (MCPHS users only) |
|---|---|
| Main Author: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Chicago, Illinois : Arlington, Virginia :
Health Administration Press ; Association of University Programs in Health Administration,
2016
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| Edition: | Tenth edition. |
| Series: | AUPHA/HAP Book.
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| Subjects: | |
| Local Note: | ProQuest Ebook Central |
Table of Contents:
- Part I: Stepping into management. The supervisor's job, roles, functions, and authority
- The theories and history of management
- Part II: Connective processes. Decision making
- Coordinating organizational activities
- Communicating
- Legal aspects of the healthcare setting
- Part III: Planning. Managerial planning
- Tactical considerations in planning
- Planning tools
- Time management techniques
- Part IV: Organizing. Fundamental concepts of organizing
- Division of work and departmentalization
- Delegation of authority
- Process of reorganization and tools to improve the process
- Committees as an organizational tool
- The informal organization
- Part V: Staffing: human resources management. The staffing process
- The selection process
- Performance appraisals and position changes
- Part VI: Influencing. Giving directives and managing change
- Leadership
- Motivation
- Morale
- Discipline
- Part VII: Controlling. Fundamentals of control and the controlling function
- Budgetary and other control techniques
- Part VIII: Labor relations. The labor union and the supervisor
- Handling grievances
- Emerging influences in healthcare.
