The best patient experience helping physicians improve care, satisfaction, and scores /

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Bibliographic Details
Online Access: Full text (MCPHS users only)
Main Author: Snyder, Bo (Author)
Corporate Author: R2 Library (Online service)
Format: Electronic eBook
Language:English
Published: Chicago, IL : Health Administration Press, 2016
Series:Management series (Ann Arbor, Mich.)
Subjects:

MARC

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245 1 4 |a The best patient experience  |h [electronic resource] :  |b helping physicians improve care, satisfaction, and scores /  |c Bo Snyder. 
264 1 |a Chicago, IL :  |b Health Administration Press,  |c [2016] 
300 |a 1 online resource (xix, 172 pages) :  |b illustrations. 
336 |a text  |b txt  |2 rdacontent 
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490 1 |a ACHE management series 
500 |a Title from title screen (viewed July 6, 2017) 
504 |a Includes bibliographical references. 
505 0 |a The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach. 
506 |a Access may be restricted to users at subscribing institutions. 
538 |a Mode of access: Internet. 
588 0 |a Description from print format record. 
650 0 |a Patient satisfaction.  |0 sh 85098708  
650 0 |a Physician and patient.  |0 sh 85101608  
650 0 |a Interpersonal relations.  |0 sh 85067484  
650 0 |a Medical care  |x Quality control.  |0 sh 85082880  
650 1 2 |a Patient Satisfaction.  |0 D017060 
650 2 2 |a Interpersonal Relations.  |0 D007398 
650 2 2 |a Physicians.  |0 D010820 
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830 0 |a Management series (Ann Arbor, Mich.)  |0 n 86712356  
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