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|a 966564333
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|a 9781567937381
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|a 1567937381
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|a 9781567938098
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|a 1567938094
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|a (OCoLC)947044302
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|a MPAA
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|a Snyder, Bo,
|e author.
|0 n 2015045455
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245 |
1 |
4 |
|a The best patient experience
|h [electronic resource] :
|b helping physicians improve care, satisfaction, and scores /
|c Bo Snyder.
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264 |
|
1 |
|a Chicago, IL :
|b Health Administration Press,
|c [2016]
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300 |
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|a 1 online resource (xix, 172 pages) :
|b illustrations.
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|a text
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|a ACHE management series
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|a Title from title screen (viewed July 6, 2017)
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|a Includes bibliographical references.
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505 |
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|a The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.
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|a Access may be restricted to users at subscribing institutions.
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538 |
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|a Mode of access: Internet.
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|a Description from print format record.
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|a Patient satisfaction.
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|a Physician and patient.
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|a Interpersonal relations.
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|a Medical care
|x Quality control.
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|a Patient Satisfaction.
|0 D017060
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|a Interpersonal Relations.
|0 D007398
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|a Physicians.
|0 D010820
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|a Medical care.
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|a Electronic books.
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|c Original:
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|a Management series (Ann Arbor, Mich.)
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