The art of client service /
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
Chicago :
Dearborn Trade,
2003
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Subjects: |
Item Description: | "A Kaplan Professional Company." |
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Physical Description: | xvi, 168 pages : illustrations ; 20 cm |
Bibliography: | Includes bibliographical references [p. 150-151] and index. |
ISBN: | 079316799X |