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  1. 1
    Forrester on how consumption has hanged

    Forrester on how consumption has hanged

    Published 2020
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  2. 2
    Customer loyalty

    Customer loyalty

    Published 2014
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  3. 3
    Cutting edge communication comedy series. Consistent sensational service

    Cutting edge communication comedy series. Consistent sensational service

    Published 2021
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  4. 4
    Cannabis company springbig hits 10 million customer milestone

    Cannabis company springbig hits 10 million customer milestone

    Published 2019
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  5. 5
    Brand advocates : turning enthusiastic customers into a powerful marketing force

    Brand advocates : turning enthusiastic customers into a powerful marketing force by Fuggetta, Rob

    Published 2012
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  6. 6
    High-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce

    High-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce by Solomon, Micah

    Published 2012
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  7. 7
    Interdisciplinary insights on service activities

    Interdisciplinary insights on service activities

    Published 2007
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    Electronic Conference Proceeding eBook
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  8. 8
    Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations

    Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations by Allen, Danica R., 1959-

    Published 2004
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  9. 9
    Engaging Customers in an Evolving Technological Environment

    Engaging Customers in an Evolving Technological Environment by Hollebeek, Linda

    Published 2019
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  10. 10
    Secret Service : Hidden Systems That Deliver Unforgettable Customer Service.

    Secret Service : Hidden Systems That Deliver Unforgettable Customer Service. by DiJulius, John R., 1964-

    Published 2002
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  11. 11
    Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement

    Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement by Frawley, Andy

    Published 2014
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  12. 12
    The wallet allocation rule : winning the battle for share

    The wallet allocation rule : winning the battle for share by Keiningham, Timothy L.

    Published 2015
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  13. 13
    La Estrategia CRM Las Claves para Aumentar y Fidelizar a la Clientela.

    La Estrategia CRM Las Claves para Aumentar y Fidelizar a la Clientela. by 50Minutos

    Published 2017
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  14. 14
    Loyalty cards in the apparel industry in Germany and Spain.

    Loyalty cards in the apparel industry in Germany and Spain. by Janotta, Sarah-Mailin

    Published 2014
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  15. 15
    Superior customer satisfaction and loyalty : engaging customers to drive performance

    Superior customer satisfaction and loyalty : engaging customers to drive performance by Goldstein, Sheldon D.

    Published 2009
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  16. 16
    FairPay : Adaptively Win-Win Customer Relationships.

    FairPay : Adaptively Win-Win Customer Relationships. by Reisman, Richard

    Published 2016
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  17. 17
    Keep Your Customers How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty.

    Keep Your Customers How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty. by Cudby, Ali

    Published 2020
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  18. 18
    Exceptional service, exceptional profit : the secrets of building a five-star customer service organization

    Exceptional service, exceptional profit : the secrets of building a five-star customer service organization by Inghilleri, Leonardo, Solomon, Micah

    Published 2010
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  19. 19
    Customer winback : how to recapture lost customers and keep them loyal

    Customer winback : how to recapture lost customers and keep them loyal by Griffin, Jill

    1st ed.
    Published 2001
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  20. 20
    What's the secret? : to providing a world-class customer experience

    What's the secret? : to providing a world-class customer experience by DiJulius, John R., 1964-

    Published 2008
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  21. 21
    Wired and Dangerous : How Your Customers Have Changed and What to Do About It.

    Wired and Dangerous : How Your Customers Have Changed and What to Do About It. by Bell, Chip R.

    0 ed.
    Published 2011
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  22. 22
    Beyond the ultimate question : a systematic approach to improve customer loyalty

    Beyond the ultimate question : a systematic approach to improve customer loyalty by Hayes, Bob E., 1963-

    Published 2009
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  23. 23
    The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior

    The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior by Lowenstein, Michael W., 1942-

    Published 2011
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  24. 24
    Getting naked : a business fable about shedding the three fears that sabotage client loyalty

    Getting naked : a business fable about shedding the three fears that sabotage client loyalty by Lencioni, Patrick, 1965-

    1st ed.
    Published 2010
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  25. 25
    Highly effective marketing analytics : a practical guide to improving marketing ROI with analytics

    Highly effective marketing analytics : a practical guide to improving marketing ROI with analytics by Hu, Mu

    First edition.
    Published 2020
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  26. 26
    Mobile telecommunication customer loyalty in Nigeria : determining factors

    Mobile telecommunication customer loyalty in Nigeria : determining factors by Bello, Olayiwola

    Published 2013
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  27. 27
    Fashion marketing : influencing consumer choice and loyalty with fashion products

    Fashion marketing : influencing consumer choice and loyalty with fashion products by Le Bon, Caroline, 1967-

    First edition.
    Published 2015
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  28. 28
    Marketingziel Kundenbindung.

    Marketingziel Kundenbindung. by Sielhorst, Thomas vor der

    Published 2009
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  29. 29
    Incentivierung und Multi-Channel-Integration des Kundenengagements und ihr Einfluss auf die Kundenloyalität.

    Incentivierung und Multi-Channel-Integration des Kundenengagements und ihr Einfluss auf die Kundenloyalität. by Gerdes, Sina

    Published 2016
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  30. 30
    Brand real : how smart companies live their brand promise and inspire fierce customer loyalty

    Brand real : how smart companies live their brand promise and inspire fierce customer loyalty by Vincent, Laurence

    Published 2012
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