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  1. 1
    The A to Z of customer service : tales from the sharp end

    The A to Z of customer service : tales from the sharp end

    Published 2008
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  2. 2
    Business principles. Volume 8, no. 2, The increasing importance of services

    Business principles. Volume 8, no. 2, The increasing importance of services

    Published 2013
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  3. 3
    Sunday morning. Tips : tipping points

    Sunday morning. Tips : tipping points

    Published 2014
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  4. 4
    Can the food service industry survive coronavirus?.

    Can the food service industry survive coronavirus?.

    Published 2021
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  5. 5
    Global trends and challenges in services

    Global trends and challenges in services

    Published 2006
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  6. 6
    Services trade and development : the experience of Zambia

    Services trade and development : the experience of Zambia

    Published 2007
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  7. 7
    Research in e-service

    Research in e-service

    Published 2002
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  8. 8
    Six steps to creating profit : a guide for small and mid-sized service-based businesses

    Six steps to creating profit : a guide for small and mid-sized service-based businesses by Sigmon, Patricia, 1950-

    Published 2010
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  9. 9
    Services research in a cross-cultural/cross-national context

    Services research in a cross-cultural/cross-national context

    Published 2005
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  10. 10
    Service quality : a global perspective

    Service quality : a global perspective

    Published 2003
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  11. 11
    Special issue from the 4th SIG services research conference : services research - a truly global discipline

    Special issue from the 4th SIG services research conference : services research - a truly global discipline

    Published 2006
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  12. 12
    Who's buying household furnishings, services and supplies.

    Who's buying household furnishings, services and supplies.

    10th edition.
    Published 2013
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  13. 13
    Service innovation and experiences in tourism : novel methods and insights

    Service innovation and experiences in tourism : novel methods and insights

    Published 2016
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  14. 14
    Co-creating service experience.

    Co-creating service experience. by Jaakkola, Elina

    Published 2015
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  15. 15
    Enhancing customer experience in the service industry : a global perspective

    Enhancing customer experience in the service industry : a global perspective

    Published 2016
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  16. 16
    Service quality measurement : issues and perspectives

    Service quality measurement : issues and perspectives

    Published 2013
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  17. 17
    Service industries in developing countries

    Service industries in developing countries

    Published 1986
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  18. 18
    Managing Innovation : Cases from the Services Industries.

    Managing Innovation : Cases from the Services Industries. by Staff, National Academy of Engineering

    Published 1900
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  19. 19
    Services Management [Including Skill Development].

    Services Management [Including Skill Development]. by Ramachandra, K.

    Published 2009
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  20. 20
    Valuing services in trade : a toolkit for competitiveness diagnostics

    Valuing services in trade : a toolkit for competitiveness diagnostics by Sáez, Sebastián

    Published 2014
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  21. 21
    Services and the green economy

    Services and the green economy

    Published 2016
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  22. 22
    Designing for Service : Key Issues and New Directions.

    Designing for Service : Key Issues and New Directions. by Sangiorgi, Daniela

    Published 2017
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  23. 23
    European Standardisation of Services and Its Impact on Private Law : Paradoxes of Convergence.

    European Standardisation of Services and Its Impact on Private Law : Paradoxes of Convergence. by Leeuwen, Barend van

    Published 2017
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  24. 24
    Service provision and migration : EU and WTO service trade liberalization and their impact on Dutch and UK immigration rules

    Service provision and migration : EU and WTO service trade liberalization and their impact on Dutch and UK immigration rules by Tans, Simon J.

    Published 2017
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  25. 25
    An introduction to service design : designing the invisible

    An introduction to service design : designing the invisible by Penin, Lara

    Published 2018
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  26. 26
    Service industries and Asia-Pacific cities : new development trajectories

    Service industries and Asia-Pacific cities : new development trajectories

    Published 2005
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  27. 27
    Smart services : competitive information strategies, solutions, and success stories for service businesses

    Smart services : competitive information strategies, solutions, and success stories for service businesses by Sawyer, Deborah C., 1953-

    Published 2002
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  28. 28
    Leisure Marketing : a Global Perspective.

    Leisure Marketing : a Global Perspective. by Horner, Susan

    Published 2005
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  29. 29
    Postindustrial East Asian cities : innovation for growth

    Postindustrial East Asian cities : innovation for growth by Yusuf, Shahid, 1949-

    Published 2006
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  30. 30
    Trade in services negotiations : a guide for developing countries

    Trade in services negotiations : a guide for developing countries

    Published 2010
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  31. 31
    Open Services Innovation : Rethinking Your Business to Grow and Compete in a New Era.

    Open Services Innovation : Rethinking Your Business to Grow and Compete in a New Era. by Chesbrough, Henry William

    Published 2010
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  32. 32
    Multinational service firms

    Multinational service firms by Enderwick, Peter

    Published 2013
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  33. 33
    Professional services marketing : how the best firms build premier brands, thriving lead generation engines, and cultures of business development success

    Professional services marketing : how the best firms build premier brands, thriving lead generation engines, and cultures of business development success by Schultz, Mike, 1974-

    Second edition.
    Published 2013
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  34. 34
    QUIS 9

    QUIS 9

    Published 2005
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  35. 35
    Handbook of Services Marketing and Management.

    Handbook of Services Marketing and Management. by Swartz, Teresa A.

    Published 1999
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  36. 36
    Information Technology in the Service Society : a 21st Century Lever.

    Information Technology in the Service Society : a 21st Century Lever. by Staff, National Research Council

    Published 1900
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  37. 37
    Service level agreements : winning a competitive edge for support & supply services

    Service level agreements : winning a competitive edge for support & supply services by Hiles, Andrew

    Published 2016
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  38. 38
    Service Economies in Europe : Opportunities for Growth.

    Service Economies in Europe : Opportunities for Growth. by Ochel, Wolfgang

    Published 1988
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  39. 39
    Taxing Cross-Border Services Current Worldwide Practices and the Need for Change.

    Taxing Cross-Border Services Current Worldwide Practices and the Need for Change. by Miller, Angharad

    Published 2015
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  40. 40
    Taxation of Services in Treaties Between Developed and Developing Countries A Proposal for New Guidelines.

    Taxation of Services in Treaties Between Developed and Developing Countries A Proposal for New Guidelines. by Souza de Man, Fernando

    Published 2017
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