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  1. 1
    Benchmarking in Services : Volume 13, Issue 3.

    Benchmarking in Services : Volume 13, Issue 3. by Motwani, Jaideep

    Published 2006
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  2. 2
    Total quality management in information services.

    Total quality management in information services. by Clair, Guy St

    Published 1997
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  3. 3
    The quality management sourcebook : an international guide to materials and resources

    The quality management sourcebook : an international guide to materials and resources by Avery, Christine

    Published 1997
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  4. 4
    Clinical practice guidelines we can trust

    Clinical practice guidelines we can trust

    Published 2011
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  5. 5
    TQM and HRM : the human side to quality.

    TQM and HRM : the human side to quality.

    Published 2002
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  6. 6
    Statistical and Managerial Techniques for Six Sigma Methodology : Theory and Application

    Statistical and Managerial Techniques for Six Sigma Methodology : Theory and Application by Barone, Stefano

    Published 2012
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  7. 7
    Going lean : busting barriers to patient flow

    Going lean : busting barriers to patient flow by Smith, Amy C., 1964-

    Published 2008
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  8. 8
    Measuring business excellence : the journal of performance organizational management : translating triple top line strategy into triple bottom line performance: governance and innovation management and measurement for sustainable enterprise excellence

    Measuring business excellence : the journal of performance organizational management : translating triple top line strategy into triple bottom line performance: governance and inno...

    Published 2015
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  9. 9
    Tqm journal, volume 27, issue 4 : selected papers from the 6th canadian quality congress.

    Tqm journal, volume 27, issue 4 : selected papers from the 6th canadian quality congress.

    Published 2015
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  10. 10
    Introducing lean in healthcare

    Introducing lean in healthcare

    Published 2007
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  11. 11
    Total quality management sustainability

    Total quality management sustainability

    Published 2002
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  12. 12
    Journey to excellence : how Baldridge Health Care leaders succeed

    Journey to excellence : how Baldridge Health Care leaders succeed by Goonan, Kathleen Jennison, Muzikowski, Joseph A., Stoltz, Patricia K.

    Published 2009
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  13. 13
    Total Quality Management.

    Total Quality Management. by Bhat, K. Shridhara

    Published 2009
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  14. 14
    The future of lean sigma thinking in a changing business environment

    The future of lean sigma thinking in a changing business environment by Rogers, David

    Published 2011
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  15. 15
    Implementing design for Six sigma : a leader's guide-getting the most from your product development process

    Implementing design for Six sigma : a leader's guide-getting the most from your product development process by Belair, Georgette, 1969-, O'Neill, John, 1956-

    First edition.
    Published 2006
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  16. 16
    Fundraising the SMART Way : predictable, consistent income growth for your charity

    Fundraising the SMART Way : predictable, consistent income growth for your charity by Bristol, Ellen

    Published 2014
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  17. 17
    Root cause analysis handbook : a guide to efficient and effective incident investigation, third edition

    Root cause analysis handbook : a guide to efficient and effective incident investigation, third edition by Vanden Heuvel, Lee N.

    3rd ed.
    Published 2008
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  18. 18
    Quality Makes Money.

    Quality Makes Money. by Townsend, Patrick L.

    Published 2005
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  19. 19
    TQM journal : the international review of organizational improvement : formerly The TQM Magazine : selected papers from the 18th International Conference on ISO & TQM and the 17th Toulon-Verona Conference

    TQM journal : the international review of organizational improvement : formerly The TQM Magazine : selected papers from the 18th International Conference on ISO & TQM and the 17th...

    Published 2015
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  20. 20
    Using ISO 9001 in Healthcare Applications for Quality Systems, Performance Improvement, Clinical Integration, Accreditation, and Patient Safety.

    Using ISO 9001 in Healthcare Applications for Quality Systems, Performance Improvement, Clinical Integration, Accreditation, and Patient Safety. by Levett, James M.

    2nd ed.
    Published 2014
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  21. 21
    Advances in degradations monitoring and predictive maintenance

    Advances in degradations monitoring and predictive maintenance

    Published 2007
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  22. 22
    Qualitative methods in management research

    Qualitative methods in management research

    Published 2006
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  23. 23
    Strategic six sigma for champions : keys to sustainable competitive advantage

    Strategic six sigma for champions : keys to sustainable competitive advantage by Reidenbach, R. Eric, Goeke, Reginald W.

    Published 2006
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  24. 24
    Using ISO 9001 in healthcare : applications for quality systems, performance improvement, clinical integration, and accreditation

    Using ISO 9001 in healthcare : applications for quality systems, performance improvement, clinical integration, and accreditation by Levett, James M., 1949-, Burney, Robert G., 1936-

    Published 2011
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  25. 25
    Recommandations pour I'accréditation des laboratoires de biologie médicale. 3, Management de la qualité, processus supports

    Recommandations pour I'accréditation des laboratoires de biologie médicale. 3, Management de la qualité, processus supports

    Published 2013
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  26. 26
    Rethinking performance measurement : beyond the balanced scorecard

    Rethinking performance measurement : beyond the balanced scorecard by Meyer, Marshall W.

    Published 2002
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  27. 27
    Knowledge Management and Lean Six Sigma

    Knowledge Management and Lean Six Sigma by der, Ton van

    Published 2020
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  28. 28
    International Handbook of Practice-Based Performance Management.

    International Handbook of Practice-Based Performance Management. by Julnes, Patria de Lancer

    Published 2007
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  29. 29
    The healthcare quality book : vision, strategy, and tools

    The healthcare quality book : vision, strategy, and tools

    Third edition.
    Published 2014
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  30. 30
    Leading the Lean Enterprise Transformation, Second Edition.

    Leading the Lean Enterprise Transformation, Second Edition. by Koenigsaecker, George

    2nd ed.
    Published 2016
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  31. 31
    Lean Management in Hospitals.

    Lean Management in Hospitals. by Lindenau-Stockfisch, Verena

    Published 2011
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  32. 32
    Implementing Effective TQM.

    Implementing Effective TQM.

    Published 2005
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  33. 33
    Outcomes, performance, structure (OPS) : three keys to organizational excellence

    Outcomes, performance, structure (OPS) : three keys to organizational excellence by Gallery, Michael E., Carey, Stephen C.

    Published 2014
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  34. 34
    Hoshin Kanri : the strategic approach to continuous improvement

    Hoshin Kanri : the strategic approach to continuous improvement by Hutchins, David C.

    Published 2008
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  35. 35
    Healthcare operations management

    Healthcare operations management by McLaughlin, Daniel B., 1945-, Olson, John R. (Professor)

    Third edition.
    Published 2017
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  36. 36
    Quality Improvement Projects in Health Care : Problem Solving in the Workplace.

    Quality Improvement Projects in Health Care : Problem Solving in the Workplace. by Gilpatrick, Dr. Eleanor

    Published 1998
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  37. 37
    The Holistic Egyptian Quality Management Approach "HEQMA."

    The Holistic Egyptian Quality Management Approach "HEQMA." by Kamal, Osama

    Published 2013
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  38. 38
    Unleash quality : build a winning strategy for a culture of quality that will unleash your growth and profit potential

    Unleash quality : build a winning strategy for a culture of quality that will unleash your growth and profit potential by Angle, Arron S.

    Published 2019
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  39. 39
    Lean thinking for emerging healthcare leaders : how to develop yourself and implement process improvements

    Lean thinking for emerging healthcare leaders : how to develop yourself and implement process improvements by Orelio, Arnout

    First edition.
    Published 2020
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  40. 40
    Consistency and transformation in the quality movement

    Consistency and transformation in the quality movement

    Published 2006
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