Operations management : sustainability and supply chain management by Heizer, Jay

Table of Contents: “…Contents note continued: Hard Rock Cafe's Global Strategy Video Case -- Outsourcing Offshore at Darden Video Case -- Rapid Review -- Self Test -- ch. 3 Project Management -- Global Company Profile: Bechtel Group -- The Importance of Project Management -- Project Planning -- The Project Manager -- Work Breakdown Structure -- Project Scheduling -- Project Controlling -- Project Management Techniques: PERT and CPM -- The Framework of PERT and CPM -- Network Diagrams and Approaches -- Activity-on-Node Example -- Activity-on-Arrow Example -- Determining the Project Schedule -- Forward Pass -- Backward Pass -- Calculating Slack Time and Identifying the Critical Path(s) -- Variability in Activity Times -- Three Time Estimates in PERT -- Probability of Project Completion -- Cost-Time Trade-Offs and Project Crashing -- A Critique of PERT and CPM -- Using Microsoft Project to Manage Projects -- Summary -- Key Terms -- Ethical Dilemma -- Discussion Questions --…”