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1
Consumer-centric healthcare : opportunities and challenges for providers
Published 2011“…Management series (Ann Arbor, Mich.)…”
Full text (MCPHS users only)
Electronic eBook -
2
Accountable care organizations : your guide to strategy, design, and implementation
Published 2011“…Management series (Ann Arbor, Mich.)…”
Full text (MCPHS users only)
Electronic eBook -
3
The healthcare executive's guide to allocating capital
Published 2007“…Management series (Ann Arbor, Mich.)…”
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Electronic eBook -
4
Marketing matters : a guide for healthcare executives
Published 2007“…Management series (Ann Arbor, Mich.)…”
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5
Leading a hospital turnaround : a practical guide
Published 2013“…Management series (Ann Arbor, Mich.)…”
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6
The primary care-market share connection : how hospitals achieve competitive advantage
Published 2007“…Management series (Ann Arbor, Mich.)…”
Full text (MCPHS users only)
Electronic eBook -
7
Leadership for great customer service : satisfied employees, satisfied patients
Second edition.Published 2014“…Management series (Ann Arbor, Mich.)…”
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8
The Toyota way to healthcare excellence : increase efficiency and improve quality with Lean
Published 2008“…Management series (Ann Arbor, Mich.)…”
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9
The best patient experience helping physicians improve care, satisfaction, and scores
Published 2016“…Management series (Ann Arbor, Mich.)…”
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10
Exceptional leadership : 16 critical competencies for healthcare executives
Second edition.Published 2015“…Management series (Ann Arbor, Mich.)…”
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Electronic eBook
