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1
Inside the physician mind : finding common ground with doctors
Published 2008“…Management series (Ann Arbor, Mich.)…”
Full text (MCPHS users only)
Electronic eBook -
2
Reaching excellence in healthcare management
Published 2011“…Management series (Ann Arbor, Mich.)…”
Full text (MCPHS users only)
Electronic eBook -
3
Leadership for great customer service : satisfied employees, satisfied patients
Second edition.Published 2014“…Management series (Ann Arbor, Mich.)…”
Full text (MCPHS users only)
Electronic eBook -
4
The Toyota way to healthcare excellence : increase efficiency and improve quality with Lean
Published 2008“…Management series (Ann Arbor, Mich.)…”
Full text (MCPHS users only)
Electronic eBook
