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  1. 1
    Making change work : practical tools for overcoming human resistance to change

    Making change work : practical tools for overcoming human resistance to change by Palmer, Brien, 1952-

    Published 2003
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  2. 2
    Development of FDA-regulated medical products : a translational approach

    Development of FDA-regulated medical products : a translational approach by Whitmore, Elaine

    Second edition.
    Published 2012
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  3. 3
    Lean-Six Sigma for healthcare : a senior leader guide to improving cost and throughput

    Lean-Six Sigma for healthcare : a senior leader guide to improving cost and throughput by Caldwell, Chip, Butler, Greg, Poston, Nancy

    Second edition.
    Published 2009
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  4. 4
    Lean doctors : a bold and practical guide to using lean principles to transform healthcare systems, one doctor at a time

    Lean doctors : a bold and practical guide to using lean principles to transform healthcare systems, one doctor at a time by Suneja, Aneesh, 1968-, Suneja, Carolyn, 1968-

    Published 2010
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  5. 5
    Process improvement using Six Sigma : a DMAIC guide

    Process improvement using Six Sigma : a DMAIC guide by Shankar, Rama, 1956-

    Published 2009
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  6. 6
    How to audit the process-based QMS

    How to audit the process-based QMS by Arter, Dennis R., 1947-, Cianfrani, Charles A., West, John E., 1944-

    Second edition.
    Published 2012
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  7. 7
    Achieving customer experience excellence through a quality management system

    Achieving customer experience excellence through a quality management system by Jarvis, Alka

    Published 2016
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  8. 8
    The ASQ Certified Six Sigma Yellow Belt Handbook

    The ASQ Certified Six Sigma Yellow Belt Handbook by Ramu, Govindarajan

    2nd ed.
    Published 2022
    “…ASQ Quality Press,…”
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  9. 9
    Value-Driven Channel Strategy : a Lean Approach.

    Value-Driven Channel Strategy : a Lean Approach. by Reidenbach, R. Eric

    Published 2005
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  10. 10
    Coaching Green Belts for Sustainable Success

    Coaching Green Belts for Sustainable Success by Pollock, Steve

    Published 2015
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  11. 11
    Mistakes in Quality Statistics and How to Fix Them.

    Mistakes in Quality Statistics and How to Fix Them. by Benbow, Donald W.

    Published 2021
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  12. 12
    Navigating Big Data Analytics Strategies for the Quality Systems Analyst.

    Navigating Big Data Analytics Strategies for the Quality Systems Analyst. by Mawby, William D.

    Published 2021
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  13. 13
    Søren Bisgaard's contributions to quality engineering

    Søren Bisgaard's contributions to quality engineering by Bisgaard, Soren, 1951-2009

    Published 2017
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  14. 14
    A practical field guide for AS9100

    A practical field guide for AS9100 by Myhrberg, Erik V.

    Published 2006
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  15. 15
    The certified manager of quality/organizational excellence handbook

    The certified manager of quality/organizational excellence handbook

    Fourth edition.
    Published 2013
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  16. 16
    Performance metrics : the levers for process management

    Performance metrics : the levers for process management by Okes, Duke

    Published 2013
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  17. 17
    Juran, quality, and a century of improvement

    Juran, quality, and a century of improvement

    Published 2004
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  18. 18
    Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations

    Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations by Allen, Danica R., 1959-

    Published 2004
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  19. 19
    Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods

    Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods by Hayes, Bob E., 1963-

    Third edition.
    Published 2008
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  20. 20
    Medical device design and regulation

    Medical device design and regulation by DeMarco, Carl T.

    Published 2011
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  21. 21
    Business process improvement toolbox

    Business process improvement toolbox by Andersen, Bjørn

    Second edition.
    Published 2007
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  22. 22
    The certified quality inspector handbook

    The certified quality inspector handbook by Walker, H. Fred, 1963-

    Second edition.
    Published 2012
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  23. 23
    The lean doctors workbook : an application guide for transforming outpatient clinic systems with Lean

    The lean doctors workbook : an application guide for transforming outpatient clinic systems with Lean by Suneja, Aneesh, 1968-, Suneja, Carolyn, 1968-

    Published 2011
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  24. 24
    Unlocking the Power of Your Quality Management System : Keys to Performance Improvement.

    Unlocking the Power of Your Quality Management System : Keys to Performance Improvement. by West, Jack

    Published 2004
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  25. 25
    Certified Quality Technician Handbook.

    Certified Quality Technician Handbook. by Benbow, Donald W.

    Published 2002
    “…ASQ Quality Press,…”
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  26. 26
    Lean-six sigma for the public sector : leveraging continuous process improvement to build better governments

    Lean-six sigma for the public sector : leveraging continuous process improvement to build better governments by Cole, Brandon, 1982-

    Published 2011
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  27. 27
    We Culture 12 Skills for Growing Teams in the Future of Work.

    We Culture 12 Skills for Growing Teams in the Future of Work. by Paulise, Luciana

    Published 2022
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  28. 28
    The Probability Workbook

    The Probability Workbook by McShane-Vaughn, Mary

    Published 2017
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  29. 29
    Insights to Performance Excellence 2021-2022 Using the Baldrige Framework and Other Integrated Management Systems.

    Insights to Performance Excellence 2021-2022 Using the Baldrige Framework and Other Integrated Management Systems. by Blazey, Mark L.

    Published 2021
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  30. 30
    The Strategic Knowledge Management Handbook Driving Business Results by Making Tacit Knowledge Explicit.

    The Strategic Knowledge Management Handbook Driving Business Results by Making Tacit Knowledge Explicit. by Hariharan, Arun

    Published 2015
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  31. 31
    The ASQ Certified Quality Process Analyst Handbook

    The ASQ Certified Quality Process Analyst Handbook by Furterer, Sandra L.

    3rd ed.
    Published 2022
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  32. 32
    Communication : the key to effective leadership

    Communication : the key to effective leadership by Pauley, Judith A.

    Published 2009
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  33. 33
    Internal quality auditing

    Internal quality auditing by Pronovost, Denis, 1944-

    Published 2000
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  34. 34
    The ASQ quality improvement pocket guide : basic history, concepts, tools, and relationships

    The ASQ quality improvement pocket guide : basic history, concepts, tools, and relationships

    Published 2013
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  35. 35
    Make your destructive, dynamic, and attribute measurement system work for you

    Make your destructive, dynamic, and attribute measurement system work for you by Mawby, William D., 1952-

    Published 2006
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  36. 36
    Product safety excellence : the seven elements essential for product liability prevention

    Product safety excellence : the seven elements essential for product liability prevention by Pine, Timothy A., 1949-

    Published 2012
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  37. 37
    Journey to excellence : how Baldridge Health Care leaders succeed

    Journey to excellence : how Baldridge Health Care leaders succeed by Goonan, Kathleen Jennison, Muzikowski, Joseph A., Stoltz, Patricia K.

    Published 2009
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  38. 38
    The certified quality technician handbook

    The certified quality technician handbook by Walker, H. Fred, 1963-, Benbow, Donald W., 1936-, Elshennawy, Ahmad K.

    Second edition.
    Published 2012
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  39. 39
    Executive focus : your life and career

    Executive focus : your life and career by Duffy, Grace L., Moran, John W., 1944-

    Published 2008
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  40. 40
    Lean for service organizations and offices : a holistic approach for achieving operational excellence and improvements

    Lean for service organizations and offices : a holistic approach for achieving operational excellence and improvements by Sarkar, Debashis

    Published 2007
    “…ASQ Quality Press,…”
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