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  1. 1
    Understanding organizational change : converting theory to practice

    Understanding organizational change : converting theory to practice by Fossum, Lynn B.

    Published 1989
    “…Crisp Publications,…”
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  2. 2
    Managing upward : a partnership plan for employees and bosses

    Managing upward : a partnership plan for employees and bosses by Hathaway, Patti

    Published 1992
    “…Crisp Publications,…”
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  3. 3
    Measuring Customer Satisfaction : a Guide to Managing Quality Service.

    Measuring Customer Satisfaction : a Guide to Managing Quality Service.

    Published 1993
    “…Crisp Publications,…”
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  4. 4
    Strategic resumes : writing for results

    Strategic resumes : writing for results by Mahoney, Marci

    Published 1992
    “…Crisp Publications,…”
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  5. 5
    Vocabulary improvement : words made easy

    Vocabulary improvement : words made easy by Romero, Diana Bonet, 1942-

    Published 1992
    “…Crisp Publications,…”
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  6. 6
    Empowerment : a practical guide for success

    Empowerment : a practical guide for success by Scott, Cynthia D.

    Published 1991
    “…Crisp Publications,…”
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  7. 7
    Delegating for results, revised edition

    Delegating for results, revised edition by Maddux, Robert B.

    Rev. ed.
    Published 1998
    “…Crisp Publications,…”
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  8. 8
    Customer satisfaction : practical tools for building important relationships

    Customer satisfaction : practical tools for building important relationships by Scott, Dru

    3rd ed.
    Published 2000
    “…Crisp Publications,…”
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  9. 9
    Your first thirty days : building a professional image in a new job

    Your first thirty days : building a professional image in a new job by Chapman, Elwood N.

    Rev ed.
    Published 1997
    “…Crisp Publications,…”
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  10. 10
    Systematic succession planning : building leadership from within

    Systematic succession planning : building leadership from within by Wolfe, Rebecca Luhn

    Published 1996
    “…Crisp Publications,…”
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  11. 11
    Rapid team deployment : building high-performance project teams

    Rapid team deployment : building high-performance project teams by Pokras, Sandy

    Published 1995
    “…Crisp Publications,…”
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  12. 12
    Organizing your work space : a guide to personal productivity, revised edition

    Organizing your work space : a guide to personal productivity, revised edition by Pollar, Odette

    Rev. ed.
    Published 1999
    “…Crisp Publications,…”
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  13. 13
    Team Problem Solving.

    Team Problem Solving.

    2nd ed., rev.
    Published 1994
    “…Crisp Publications…”
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  14. 14
    Beyond customer service, revised

    Beyond customer service, revised by Gerson, Richard F.

    Rev. ed.
    Published 1998
    “…Crisp Publications,…”
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  15. 15
    Motivating at work : empowering employees to give their best

    Motivating at work : empowering employees to give their best by Dell, Twyla

    Rev. ed.
    Published 1993
    “…Crisp Publications,…”
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  16. 16
    Organizing your work space : a guide to personal productivty

    Organizing your work space : a guide to personal productivty by Pollar, Odette

    Rev. ed.
    Published 1999
    “…Crisp Publications,…”
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  17. 17
    Managing Stress for Mental Fitness.

    Managing Stress for Mental Fitness. by Raber, Merill F.

    2nd ed., revised.
    Published 1993
    “…Crisp Publications, Incorporated,…”
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  18. 18
    Business Etiquette and Professionalism : Your Guide to Career Success.

    Business Etiquette and Professionalism : Your Guide to Career Success.

    2nd ed., revised.
    Published 1998
    “…Crisp Publications, Incorporated,…”
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  19. 19
    Successful Negotiation : Effective "Win-Win" Strategies and Tactics.

    Successful Negotiation : Effective "Win-Win" Strategies and Tactics.

    3rd ed., revised.
    Published 1995
    “…Crisp Publications, Incorporated,…”
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  20. 20
    Powerful proofreading skills : tips, techniques and tactics

    Powerful proofreading skills : tips, techniques and tactics by Smith, Debra, 1952-, Sutton, Helen

    Published 1994
    “…Crisp Publications, Inc.,…”
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  21. 21
    Excellence in Supervision : Essential Skills for the New Supervisor.

    Excellence in Supervision : Essential Skills for the New Supervisor. by Conlow, Rick

    Published 2001
    “…Crisp Publications, CENGAGE Learning [distributor]…”
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  22. 22
    Accountability : Managing for Maximum Results.

    Accountability : Managing for Maximum Results. by Lloyd, Sam

    Published 2001
    “…Crisp Publications, CENGAGE Learning [distributor]…”
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  23. 23
    Plan Your Work - Work Your Plan : Secrets for More Productive Planning.

    Plan Your Work - Work Your Plan : Secrets for More Productive Planning. by Sherman, Jim

    Published 1991
    “…Crisp Publications, CENGAGE Learning [distributor]…”
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  24. 24
    Rate Your Skills as a Manager : a Crisp Assessment Profile.

    Rate Your Skills as a Manager : a Crisp Assessment Profile. by Chapman, Elwood

    Published 1991
    “…Crisp Publications, CENGAGE Learning [distributor]…”
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  25. 25
    50 One-Minute Tips for Retaining Employees : Building a Win-Win Environment.

    50 One-Minute Tips for Retaining Employees : Building a Win-Win Environment. by Hayes, David K., Ninemeier, Jack D.

    Published 2001
    “…Crisp Publications, CENGAGE Learning [distributor]…”
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  26. 26
    Building Trust : a Manager's Guide for Business Success.

    Building Trust : a Manager's Guide for Business Success. by Galbraith-Shurtleff, Mary

    Published 1998
    “…Crisp Publications, CENGAGE Learning [distributor]…”
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  27. 27
    Influencing Others : a Handbook to Persuasive Strategies.

    Influencing Others : a Handbook to Persuasive Strategies. by Nothstine, Bill

    Published 1989
    “…Crisp Publications, CENGAGE Learning [distributor]…”
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  28. 28
    The Business of Listening : a Practical Guide to Effective Listening.

    The Business of Listening : a Practical Guide to Effective Listening. by Romero, Diana Bonet, 1942-

    3rd ed.
    Published 2001
    “…Crisp Publications, CENGAGE Learning [distributor]…”
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  29. 29
    Think on your feet

    Think on your feet by Caroselli, Marlene

    Published 1992
    “…Crisp Publications ; Career Builders (distributor),…”
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  30. 30
    Using Visual AIDS : the Effective Use of Type, Color, and Graphics.

    Using Visual AIDS : the Effective Use of Type, Color, and Graphics.

    2nd ed., rev.
    Published 1995
    “…Crisp Publications, CENGAGE Learning [distributor]…”
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  31. 31
    Facilitation Skills for Team Leaders : Leading Organized Teams to Greater Productivity.

    Facilitation Skills for Team Leaders : Leading Organized Teams to Greater Productivity. by Hackett, Donald Wayne

    Published 1993
    “…Crisp Publications, CENGAGE Learning [distributor]…”
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  32. 32
    Preventing Job Burnout : Transforming Work Pressures into Productivity.

    Preventing Job Burnout : Transforming Work Pressures into Productivity. by Potter, Beverly A.

    2nd ed., rev.
    Published 1995
    “…Crisp Publications, CENGAGE Learning [distributor]…”
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  33. 33
    Sales Training Basics : What You Need to Know about Selling.

    Sales Training Basics : What You Need to Know about Selling. by Chapman, Elwood, Chapman, Martha

    3rd ed., rev.
    Published 1992
    “…Crisp Publications, CENGAGE Learning [distributor]…”
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  34. 34
    Achieving Results : Four Stages to off-the-Chart Excellence.

    Achieving Results : Four Stages to off-the-Chart Excellence. by Riley, Loma

    Published 2001
    “…Crisp Publications, CENGAGE Learning [distributor]…”
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  35. 35
    Delivering Effective Training Sessions : Becoming a Confident and Competent Presenter.

    Delivering Effective Training Sessions : Becoming a Confident and Competent Presenter. by McArdle, Geri

    Published 1993
    “…Crisp Publications, CENGAGE Learning [distributor]…”
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  36. 36
    Improving Peer Relationships : Achieving Results Informally.

    Improving Peer Relationships : Achieving Results Informally. by Hill, Norman

    Published 1996
    “…Crisp Publications, Incorporated, CENGAGE Learning [distributor]…”
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  37. 37
    Leadership Skills for Women : Achieving Impact As a Manager.

    Leadership Skills for Women : Achieving Impact As a Manager. by Patricia, Haddock

    2nd ed., revised.
    Published 1995
    “…Crisp Publications, Incorporated, CENGAGE Learning [distributor]…”
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  38. 38
    Conducting a Needs Analysis.

    Conducting a Needs Analysis. by McArdle, Geri

    Published 1998
    “…Crisp Publications, Incorporated, CENGAGE Learning [distributor]…”
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  39. 39
    Supervising for Success : a Guide for Supervisors.

    Supervising for Success : a Guide for Supervisors. by Moglia, Tony

    Published 1997
    “…Crisp Publications, Incorporated, CENGAGE Learning [distributor]…”
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  40. 40
    50 One-Minute Tips for Trainers : a Quick and Easy Guide.

    50 One-Minute Tips for Trainers : a Quick and Easy Guide. by Van Daele, Carrie A.

    Published 1995
    “…Crisp Publications, Incorporated, CENGAGE Learning [distributor]…”
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