Inside Zappos : a culture of customer service /

This presentation explains Zappos' philosophy of customer service.

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Bibliographic Details
Online Access:	Full text (MCPHS users only)
Corporate Author:	Inc. (Firm) (Producer)
Format:	Electronic Video
Language:	English
Published:	New York, NY : Inc., 2014
Series:	Business education in video
Subjects:	Zappos.com (Firm) > Customer services. Customer relations. Interview Interviews.

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Full text (MCPHS users only)