Cutting edge communication comedy series. Calming a complainer /
The Calming a Complainer video provides skills to deal wth complainers professionally and calmly by examining an amusing case study: Barney is irate because his car is blocked in, and gets increasingly angry when his complaint is mismanaged. He shows how when someone is angry and complaining, you ne...
Saved in:
| Online Access: |
Full text (MCPHS users only) |
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| Format: | Electronic Video |
| Language: | English |
| Published: |
Melbourne, Victoria :
Seven Dimensions,
2021
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| Series: | Cutting Edge Communication Comedy Series
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| Subjects: |
