Dealing with parents.
When parents are angry or upset, administration staff are often the people that experience their emotional outbursts directly. In this programme, office staff at Ocklynge Junior School take part in a series of role-plays with actors playing anxious and irate parents to explore and demonstrate how be...
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Full text (MCPHS users only) |
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| Corporate Author: | |
| Format: | Electronic Video |
| Language: | English |
| Published: |
[England] :
Teachers TV/UK Dept. of Education,
2005
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| Series: | Education in video
Primary admin staff ; 1 |
| Subjects: |
