Mastering difficult conversations. Communicating with people on the job /
Demonstrates effective person-to-person communication in an organization. Addresses the three A's of communicating with people on the job: Attitude, Awareness and Attentiveness. Highlights problems that occur when people fail to make the attitude, awareness or attentiveness grade and includes t...
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Online Access: |
Full text (MCPHS users only) |
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Format: | Electronic Video |
Language: | English |
Published: |
Bethesda, MD :
Columbia Books,
1998
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Series: | Human resource management online (video)
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Subjects: |