Robots, artificial intelligence, and service automation in travel, tourism and hospitality /

Using a combination of theoretical discussion and real-world case studies, this book analyses the use of robotics, artificial intelligence and services automation (RAISA) within the travel, tourism and hospitality industries. Divided into two sections, the book first concentrates on the theoretical...

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Bibliographic Details
Online Access: Full text (MCPHS users only)
Other Authors: Ivanov, Stanislav (Editor), Webster, Craig (Editor)
Format: Electronic eBook
Language:English
Published: Bingley, UK : Emerald Publishing Limited, 2019
Edition:First edition.
Subjects:
Local Note:ProQuest Ebook Central