Wake up Your Call Center : Humanize Your Interaction Hub.

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Bibliographic Details
Online Access: Full text (MCPHS users only)
Main Author: D'Ausilio, Rosanne, 1941- (Author)
Format: Electronic eBook
Language:English
Published: West Lafayette : Ashland : Purdue University Press, AtlasBooks Distribution [distributor] 2005
Edition:4th ed., rev.
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Local Note:ProQuest Ebook Central
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Physical Description:1 online resource
ISBN:9781557533876
1557533873