Managing knock your socks off service /
The bestselling customer service management book-updated with fresh examples, new tools, and the latest, cutting-edge ideas.
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Online Access: |
Full text (MCPHS users only) |
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Main Author: | |
Other Authors: | |
Format: | Electronic eBook |
Language: | English |
Published: |
New York :
AMACOM - American Management Association,
2013
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Edition: | Third Edition. |
Subjects: | |
Local Note: | ProQuest Ebook Central |