Touch : building your brand in the experience economy /

From online to offline, events to Instagram: Experiences matter. Consumer Researchers have called experiences ""the new luxury"". So what does that mean for brands, established or new? How do you create a seamless brand experience across all touchpoints, one that transforms custo...

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Bibliographic Details
Online Access: Full text (MCPHS users only)
Main Author: Dietzel, Jörg, 1961- (Author)
Format: Electronic eBook
Language:English
Published: Singapore : Marshall Cavendish Business, 2020
Subjects:
Local Note:ProQuest Ebook Central