Service science /
A comprehensive treatment on the use of quantitative modeling for decision making and best practices in the service industries. Making up a significant part of the world economy, the service sector is a rapidly evolving field that is relied on to dictate the public's satisfaction and success in...
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Full text (MCPHS users only) |
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Main Author: | |
Format: | Electronic eBook |
Language: | English |
Published: |
Hoboken, N.J. :
Wiley,
2010
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Subjects: | |
Local Note: | ProQuest Ebook Central |