Establishing a culture of patient safety : improving communication, building relationships, and using quality tools /

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Bibliographic Details
Online Access:	Full text (MCPHS users only)
Main Authors:	Pauley, Judith A. (Author), Pauley, Joseph F. (Author)
Format:	Electronic eBook
Language:	English
Published:	Milwaukee, Wisconsin : ASQ Quality Press, 2012
Subjects:	Hospitals > Administration. Medical errors > Prevention. Communication in medicine. Physician and patient. Medical care > Safety measures. Medical personnel and patient. Hospital Administration Medical Errors > prevention & control Physician-Patient Relations Comprehensive Health Care > methods Models, Organizational Professional-Patient Relations Safety Management
Local Note:	ProQuest Ebook Central

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Full text (MCPHS users only)