Dealing with the tough stuff : how to achieve results from key conversations /

The business leader's critical guide to handling difficult conversations in the workplace, this indispensable book is based on the science of human behavior ¿ both verbal and nonverbal ¿ and is packed full of practical and pragmatic strategies for managing conflict situations. --

Saved in:
Bibliographic Details
Online Access: Full text (MCPHS users only)
Main Authors: Hill, Darren (Author), Hill, Alison (Psychologist) (Author), Richardson, Sean (Author)
Format: Electronic eBook
Language:English
Published: Milton, Qld. : John Wiley & Sons, 2016
Edition:2nd edition.
Series:Business professional collection
Subjects:
Local Note:ProQuest Ebook Central