Dealing with the tough stuff : how to achieve results from key conversations /
The business leader's critical guide to handling difficult conversations in the workplace, this indispensable book is based on the science of human behavior ¿ both verbal and nonverbal ¿ and is packed full of practical and pragmatic strategies for managing conflict situations. --
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Full text (MCPHS users only) |
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Main Authors: | , , |
Format: | Electronic eBook |
Language: | English |
Published: |
Milton, Qld. :
John Wiley & Sons,
2016
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Edition: | 2nd edition. |
Series: | Business professional collection
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Subjects: | |
Local Note: | ProQuest Ebook Central |