Communication Skills for Nurses : a Practical Guide on How to Achieve Successful Consultations /

Over a third of all consultations in general practice are now conducted by nurses. The consultation is the key element of primary care, with patients being more satisfied with the care given by clinicians who have good communication skills. Poor communication or dissatisfaction with a consultation i...

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Bibliographic Details
Online Access: Full text (MCPHS users only)
Main Author: Edwards, Marilyn (Author)
Format: Electronic eBook
Language:English
Published: London : Quay Books Division, MA Healthcare, Ltd., 2010
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Local Note:ProQuest Ebook Central