Mobile customer relationship management /

This e-book deals with the application of mobile business concepts and technologies in the domain of customer relationship management, or mCRM. (Examples include mobile marketing campaigns, mobile sales reporting, mobile ticketing, and product related mobile information services.) The e-book aims to...

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Bibliographic Details
Online Access: Full text (MCPHS users only)
Other Authors: Schierholz, Ragnar
Format: Electronic eBook
Language:English
Published: [Bradford, England] : Emerald, 2007
Series:Business process management journal ; v. 13, no. 6.
Subjects:
Local Note:ProQuest Ebook Central