Trust, voice, and incentives : learning from local success stories in service delivery in the Middle East and North Africa /

This report examines the role of incentives, trust, and engagement as critical determinants of service delivery performance in MENA countries. Focusing on education and health, the report illustrates how the weak external and internal accountability undermines policy implementation and service deliv...

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Bibliographic Details
Online Access: Full text (MCPHS users only)
Main Author: Brixi, Hana Polackova
Other Authors: Lust, Ellen, Woolcock, Michael J. V., 1964-
Format: Electronic eBook
Language:English
Published: Washington, DC : World Bank Group, 2015
Series:Online access: World Bank World Bank Open Knowledge Repository.
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Local Note:ProQuest Ebook Central