Reaching excellence in healthcare management /

Quality is high at excellent healthcare organizations. Employees love where they work. Patients consistently check the top box in satisfaction surveys. Profits are increasing--even as costs are going down. Sound impossible? It's not. Reaching Excellence in Healthcare Management is a handy guide...

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Bibliographic Details
Online Access: Full text (MCPHS users only)
Main Author: Griffith, John R.
Other Authors: White, Kenneth R. (Kenneth Ray), 1956-
Format: Electronic eBook
Language:English
Published: Chicago, Ill. : Health Administration Press, 2011
Series:Management series (Ann Arbor, Mich.)
Subjects:
Local Note:ProQuest Ebook Central