Nine keys to world-class business process outsourcing /
"Business Process Outsourcing (BPO)-- the sourcing of business services through external third parties--is a global phenomenon, which generated nearly $300 billion worldwide in 2012. BPO is highly IT-enabled, and on a growth trajectory that impacts across functions of major, medium and small en...
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| Online Access: |
Full text (MCPHS users only) |
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| Main Authors: | , |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
London :
Bloomsbury,
2015
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| Subjects: | |
| Local Note: | ProQuest Ebook Central |
